The Police State is Coming
I ran across this article in The New York Post. Luckily, the reporter did not give any opinion, and I feel it was written simply matter of factly. What’s ridiculous to me is that people side with the store calling the police on this woman and not with the woman who simply asked for a damn bagel. What’s ridiculous to me is how you can get a bagel order confused. What’s even more ridiculous is that the cashier would argue with a customer. Fire the cashier and get a new one. Let the arguing one go apply for a new job where he can argue with customers all day long, in the unemployment line.
Starbucks’ strange vernacular finally drove a customer nuts.
Lynne Rosenthal, a college English professor from Manhattan, said three cops forcibly ejected her from an Upper West Side Starbucks yesterday morning after she got into a dispute with a counterperson — make that barista — for refusing to place her order by the coffee chain’s rules.
Rosenthal, who is in her early 60s, asked for a toasted multigrain bagel — and became enraged when the barista at the franchise, on Columbus Avenue at 86th Street, followed up by inquiring, “Do you want butter or cheese?”
“I just wanted a multigrain bagel,” Rosenthal told The Post. “I refused to say ‘without butter or cheese.’ When you go to Burger King, you don’t have to list the six things you don’t want.
“Linguistically, it’s stupid, and I’m a stickler for correct English.”
Rosenthal admitted she had run into trouble before for refusing to employ the chain’s stilted lexicon — balking at ordering a “tall” or a “venti” from the menu or specifying “no whip.”
Instead, she insists on making a pest of herself by ordering a “small” or “large” cup of joe.
Yesterday’s breakfast-bagel tussle heated up when the barista told the prickly prof that he wouldn’t serve her unless she specified whether she wanted a schmear of butter or cheese — or neither.
“I yelled, ‘I want my multigrain bagel!’ ” Rosenthal said.
“The barista said, ‘You’re not going to get anything unless you say butter or cheese!’ “
But Rosenthal, on principle, refused to back down.
“I didn’t even want the bagel anymore,” she said.
The bagel brouhaha escalated until the manager called cops, and responding officers ordered her to leave, threatening to arrest her if she went back inside, she said.
“It was very humiliating to be thrown out, and all I did was ask for a bagel,” recalled Rosenthal, who said she holds a Ph.D. from Columbia.
“If you don’t use their language, they refuse to serve you. They don’t understand what a plain multigrain bagel is.”
A Starbucks employee who witnessed the incident blamed Rosenthal.
“She would not answer. It was a reasonable question,” the worker said.
“She called [the barista] an a- -hole.”
An NYPD spokesman confirmed that officers were called to the coffee shop but said he was unaware of anyone being tossed out.
After reading the post and then seeing the comments, it’s no wonder America is in the poor shape that it is in. Not one commenter pointed out that the police were called to handle a WOMAN that was a customer of a store, to do what? subdue her? really?
I don’t frequent Starbucks but whoever manages the company lacks any sense of wanting customers. Never would I call the police on one of my customers over something an employee asked her.
I would call the police if the Mafia started shooting out my windows, not if Miss Crabtree asked for a bagel.
The tacit agreement that the police were
- A) justly invoked
- B) should oust customers from stores
- C) should be called to SUBDUE the populace that rails against the complete lack of English and education in and establishment that charges $12 bucks for spit in a cup is ridiculous to even think of.
Hell, I would have come out from the office, handed her a bagel for free and went back in. If I got 1 complaint against the employee, fire him. Him, I can replace, in this economy I can’t replace my customers. People need to grow up and smell the doom coming our way and stop siding with police over nonsense.
So in the final analysis of this, people know that Starbucks calls the cops on people that doesn’t answer in their wannabe Italian pseudo language. This is God Damned America. Quit playing your language games and hand customers whatever they want to pay for. You’re a moron if you honestly think anyone gives a damn if you have cute names for coffee. And, in the morning people have places to be, what in green hell would you waste precious seconds asking them if they want some damn butter on their plain bagel. Now, you’re famous for being douche bags and calling the cops on your customers. Good job Starbucks.